Product FAQs

This page has answers to the most common questions regarding product warranty, replacement parts, payment options, leasing, our locations, and in-house demos.

If you have questions on order fulfillment and logistics please see Shipping & Handling FAQs.

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WARRANTY

WHAT IS TOMMY INDUSTRIAL'S WARRANTY?

All of our machines come with a one-year limited warranty.  Please click here to see the details.

Also included with all Tommy Industrial® products is a lifetime of free technical support and advice from our many machine experts. Our in house machine experts have real life metal working experience.

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REPLACEMENT PARTS

DOES TOMMY INDUSTRIAL® SELL REPLACEMENT PARTS?

Yes, we carry the most common replacement parts for all machines in stock. In the rare event we do not have the part requested in stock, we will have it shortly.

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PAYMENT OPTIONS

WHAT FORMS OF PAYMENT DO YOU ACCEPT?

We accept the following forms of payment for orders of $3,000.00 and under.

  • American Express
  • Discover
  • MasterCard
  • Visa
  • Wire Transfer
  • Purchase Orders

For orders greater than $3,000.00 we accept:

  • Wire Transfer
  • Company Check
  • Purchase Orders
  • Financing

LEASING

CAN I LEASE OR FINANCE A MACHINE INSTEAD OF BUYING IT?

Yes you can! We have an aggressive finance team that works for you! To learn more see our Leasing & Financing

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OUR LOCATIONS

WHERE ARE TOMMY INDUSTRIAL® PRODUCTS MADE?

Tommy Industrial® products are made in manufacturing plants all over the world. Some of the factories are located in the USA, Portugal, Italy, Poland, England, Germany, China, France and Taiwan.

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IN-HOUSE DEMOS

WHERE CAN I TEST OUT A TOMMY INDUSTRIAl® MACHINE?

Contact us to arrange for a demonstration of our equipment, we will set up the machines to work on the material used in your application.

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